Cancellation Policy
Updated July 12, 2021
Our Cancellation Policy is stated below:
Cancellation Policy - Guest may cancel this Agreement only in accordance with the terms and conditions of this provision. Any cancellations (whether timely or untimely as specified below) must be delivered to Agent in writing either by electronic mail to 6693 Maddox Blvd, Chincoteague, VA 23336, by facsimile 844-662-2583 or by electronic mail to vacations@seasidevacations.rentals and shall not be effective otherwise. For the purposes of this Agreement, the term “cancellation” includes any transfer at the Guest’s request (if approved by Seaside Vacations) from the rental of the Property to another vacation property. Agent shall, in the event of a cancellation, take reasonable steps to re- rent the Property in order to mitigate any loss.
a. If, in the event of either a timely or untimely cancellation, Agent is able to re-rent the Property for the same dates of occupancy and for at least the same amount of rent, Guest will be entitled to a refund of all amounts paid under this Agreement, less a liquidated damage amount of sixteen percent (16%) of the total rental amount (as compensation to Agent and Owner for time and expense associated with efforts to re-rent the Property, which Guest agrees is proportionate to what actual costs may be), and less the Processing Fee (which Guest agrees has been earned by Agent for services already rendered).
b. If, in the event of either a timely or untimely cancellation, Agent is able to re-rent the Property for the same dates of stay, but only for a lesser amount (or for a shorter duration), then Guest will be entitled to a refund of all amounts paid under this Agreement, less a liquidated damage amount of sixteen percent (16%) of the total rental amount (as compensation to Agent and Owner for time and expense associated with efforts to re-rent the Property, which Guest agrees is proportionate to what actual costs may be), less the Processing Fee (which Guest agrees has been earned by Agent for services already rendered), and less the difference between the amount paid or to be paid under the original booking and the amount of rent revenue actually earned from the re- booking.
c. If Guest cancels thirty (30) days or more in advance of the scheduled Check-In date, and Agent is unable to re-rent the Property for the same dates of stay, Guest will forfeit all paid deposits up to thirty-five percent (35%) of the total rental amount, plus the Processing Fee, and any other amounts collected from the Guest will be returned to the Guest.
d. If Guest cancels less than thirty (30) days in advance of the scheduled Check-In date, and Agent is unable to re-rent the Property for the same dates of stay, Guest will be responsible for the full rental amount due under this Agreement, plus the Processing Fee, and Guest shall forfeit any and all monies already paid or deposited for the rental.
